Customer Service & Operations

Client Services Coordinator, Events (Bilingual Spanish/English) - NY based

Location:
New York, NY USA
Hours:
35 hours / week
Contract Type:
Regular
Schedule Type:
Full time
Job ID:
R47158

Join the global leader in international trade shows!

We are seeking a Client Service Coordinator with a minimum of 2-3 years’ experience in the trade show customer service and/or conference industry. 

This position is based in our New York office and will work with as the single point of contact for our growing exhibitor client base. This will include both physical and digital offerings.  Bilingual English/Spanish strongly preferred.

Key responsibilities:
• Single point of contact for an assigned exhibitor client base 
• Provide customer/client support for all aspects of the client's journey from contract signature to physical and/or virtual attendance
• Manage client relationships to ensure consistent communication regarding show updates, project deliverables and digital offerings
• Facilitate communication between sales and clients to identify issues or problems and to ensure client satisfaction
• Contribute to the success of the client service team by proactively looking for ways to improve efficiency   
• Support sales and marketing teams with special projects and reporting

The job you are applying for is subject to a COVID-19 vaccination requirement. The successful candidate will be required to submit proof of vaccination showing their last dose of a COVID-19 2-dose vaccine or one dose of a single dose vaccine approved or authorized by the FDA or WHO and maintain up to date vaccination as recommended by the CDC.  If you are unable to be vaccinated due to a medical condition or a sincerely held religious belief, practice, or observance you should speak to a recruiter about requesting an exemption/accommodation.

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