Project-Program Management

Digital Product Specialist (CT based hybrid)

Norwalk, CT USA
40 hours / week
Contract Type:
Schedule Type:
Full time
Job ID:

The Digital Product Specialist is responsible for the roll-out of digital products across multiple platforms, working closely with internal and external partners on projects that are data intensive. This is a hands-on-role and requires a technically savvy professional with a bent for innovation and creativity. The Digital Product Manager will use digital/technology to deliver:

•    Extending our brands beyond physical trade shows
•    Visitor growth across brands
•    Convert NEW digital customers to the physical event
•    Contribute to actual revenue growth

Requires a blend of business and technical skills, and to be highly collaborative and comfortable working directly with marketing, sales and technical teams. Must be able to present information confidently, clearly and accurately to all levels of the business. Must perform systems analysis and drive projects through to completion whether it involves leveraging existing software, managing vendor development or developing new solutions. Must possess a selfless / team-orientated attitude, and be a proven problem-solver with a track record of delivering results against aggressive timelines.


  • Host weekly/bi-weekly digital touchpoint with all events tracking all of the above

  • Attend / work shows for digital execution (e.g. lead-retrieval, marketplace sign-ups, matchmaking, product delivery)

  • Technology onboarding (i.e. mobile app, platforms, vendors)

  • SMEs on all digital platforms and digital products

  • Assess customer journeys (across platforms, across F2F & digital) with show teams

  • Push & track delivery of key initiatives (US and Global)

  • Push testing alongside marketing and report up results

  • Perform requirements analysis, provide detailed specification documentation and maintain project plans for development efforts.

  • Develop and manage project timelines with critical milestones and dependencies 

  • Coordinate internal and external deliverables

  • Communicate status of projects to stakeholders

  • Coordinate vendor invoices, when applicable, with event and finance teams

  • Write/create process flows, when applicable, for vendor approvals via global security/privacy process

  • Share technical skills, knowledge, and best practices with team members

  • Assist in definition of business requirements

  • Investigate and troubleshoot data discrepancies and platform issues

  • Perform UAT (usability acceptance testing) and QA (quality assurance)

  • Maintain vendor relationships as well as department ones in areas of responsibility


  • Bachelor’s degree from a four year college or university; marketing or other job-related concentration preferred

  • Strong planning and analytical skills with the ability to look at the broader perspective as it relates to business strategy

  • 2 to 4 years work experience in same or related field

  • Must have a strong capacity for working independently and collaboratively, and have effective time management skills

  • Expert level knowledge of Excel, Word, Powerpoint preferred

  • Experience with usability acceptance testing / quality assurance

  • Ability to multi-task, shift priorities and focus on finding solutions

  • Knowledge of the digital landscape and an eagerness to learn and grow

  • Must be both creative and able to work without constant overview

  • Strong verbal communications skills

  • Must be able to execute multiple projects simultaneously

  • Experience with HTML

  • Creative problem-solving skills

  • Strong interpersonal, collaboration, and relationship-building skills

  • Able to adjust and thrive within a fast-paced work environment with unpredictable deadlines and schedules

  • Must be flexible in your viewpoints, always looking for the best ideas and ready to be an advocate for ideas other than your own

  • Secure enough in yourself to be able to ask for help, say “I don’t know” and always learn from your mistakes

  • Ability to work outside of traditional work day hours when needed

  • Some travel is required. Approximately 6-8 times per year

The job you are applying for is subject to a COVID-19 vaccination requirement. The successful candidate will be required to submit proof of vaccination showing their last dose of a COVID-19 2-dose vaccine or one dose of a single dose vaccine approved or authorized by the FDA or WHO and maintain up to date vaccination as recommended by the CDC.  If you are unable to be vaccinated due to a medical condition or a sincerely held religious belief, practice, or observance you should speak to a recruiter about requesting an exemption/accommodation.

Back to top