Key Account Manager - Data Universe Event (Hybrid or Remote)

Norwalk, CT USA
40 hours / week
Contract Type:
Schedule Type:
Full time
Job ID:


Reed Exhibitions is the leading organizer of trade shows and world-class events.  Whether we’re helping businesses grow and promote their brand or delighting fans at our pop culture and consumer based shows, our mission is to create unforgettable experiences that consistently exceed our customers’ expectations.

How do we do it?  We innovate.  Out of the box ideas are welcome here. We embrace creativity and foster the entrepreneurial spirit that keeps us growing and evolving.   We collaborate.  We put we before me and the customer above all.  If you are looking for a fast paced, challenging, friendly and fun environment where no two days are ever the same, we’d like to meet you!


Data Universe is a new B2B event featuring groundbreaking content in data, analytics, and MLAI coming to the U.S. in April 2024.  Data Universe will bring businesses and professionals representing the entire data universe - analytics, MLAI, strategy, operations, governance and more - to North Javits in New York City, one of the most advanced, state-of-the-art large-event facilities in the world.


The Key Account Manager leads the effort to maintain and expand relationships with some of the leading casino gaming manufacturers.  Assigned to a list of named customers, the Manager, Key Accounts is responsible for achieving sales quota tied to both booth space and media/sponsorship as well as assigned strategic account objectives.

This position is for a true relationship builder who is skilled at developing trusted partnerships with key accounts who are also the leading companies in their industry.  The role requires someone who is savvy, strategic and trustworthy.  Ideal candidates are intellectually curious as the more they understand their customers and their needs, the better they can serve them.  They are highly creative.  Always thinking out of the box to ensure their customers stand out from the crowd.  They embody the consultative approach.


Maintain and Strengthen key account relationships, understanding customer’s business goals and strategies and use these relationships to protect our current business while growing new opportunities Ability and flexibility to develop sales plan to achieve client’s evolving needs. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts Manage multiple high profile accounts Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel. Possess the ability to follow through the entire sales cycle with a high attention to detail Proactively monitor the latest industry trends, competitive environment, sponsorship climate, the big players and main issues in order to make educated recommendations regarding sales and customer retention strategy for specific events Successfully adhere to all productivity standards and utilize the latest best practices and standards including inputting accurate and complete data, managing your territory, hitting daily output goals, and managing your assigned budgets Prepare and present formal sales presentations to assigned accounts as required. Identify and grow new opportunities within your territory and collaborate with the show teams to ensure and cultivate new growth with your customers Focus on the retention of all current and previously lapsed exhibiting customers in your territory Maintain high customer satisfaction ratings that meet company standards Work closely with customer service representatives to ensure timely problem resolution


  • Strategic sales experience in a business to business sales environment

  • Experience in delivering client-focused solutions that will resonate with core audiences

  • Demonstrated ability to communicate, present and influence at all organizational levels including executive and C-level

  • Excellent communication and interpersonal skills

  • Event industry experience preferred

  • Professional level knowledge of Microsoft Excel, Word, and PowerPoint.

  • Travel as required, may be extensive at times.


The job you are applying for is subject to a COVID-19 vaccination requirement. The successful candidate will be required to submit proof of vaccination showing their last dose of a COVID-19 2-dose vaccine or one dose of a single dose vaccine approved or authorized by the FDA or WHO and maintain up to date vaccination as recommended by the CDC.  If you are unable to be vaccinated due to a medical condition or a sincerely held religious belief, practice, or observance you should speak to a recruiter about requesting an exemption/accommodation.

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