Reed Exhibitions (RX) is the global leader in trade (B2B) as well as consumer (B2C) events and exhibitions, spanning wide range of industries, from Mining to Gift fairs and Beauty to Gaming.
Locally, we deliver 16+ events a year across a diverse group of portfolios, which bring people together to engage, connect, transact, and network.
RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the team and role:
We have an exciting opportunity for a proactive Operations Coordinator to join our Operations team at RX. The primary focus of the Operations team is to provide operational service and support to maximise the success of the event campaigns and build exhibitor / contractor / venue relationships.
The Operations Coordinator role is integral to the successful and efficient running of the Operations team, encompassing a broad range of technical, customer, administrative and support service functions.
You will work closely with various Operations Managers to ensure that the Operations and Event Productions Department continues to provide their high-level service to internal teams and managers as well as to external contractors, suppliers and venues.
Core to the role will be liaising day to day with the show teams and external stakeholders to deliver high quality customer service for operational planning.
This is a 4 month full-time contract role with possible opportunity to move internally for the right candidate. We are open to candidates from either Sydney (preferred) or Melbourne with the possibility of combined home/office-based arrangements to have flexible work-life balance.
You will be responsible for:
Work closely with the Operations Manager and Event Director to develop floor plans for each event using a technical program.
Regular auditing and updating of sales booking systems.
Work Health and Safety compliance.
Other operational administrative functions as required.
Providing support and assistance to the Operations Manager/s onsite at events.
Support Event Production team meet deadlines and tasks.
Occasional on-site and pre-show support and general admin duties.
What’s in this role for you?
A fast paced and a global leader in events sector to work in where no two days are the same.
A supportive, collaborative and passionate team to work with and a corporate culture that invests in its people and prioritises wellbeing.
Flexible working conditions that promote a healthy work/life balance.
Training and upskilling provided for various systems as well as guidance from the team experts!
Exciting career and personal development opportunities plus great employee benefits.
To be successful, you’ll bring with you:
Experience in an Operations Assistant/Co-ordinator role and/or a role heavily focused around Customer Service is preferred.
Working knowledge of technical drawing software package like CAD is preferred but not essential.
Strong general computer literacy with email, Word, Excel etc.
Experience with or exposure to exhibitions/conferences/events will be highly regarded.
A can do attitude, with a flexible and adaptive approach to any situation.
Efficient and organised with the ability to work with a high workload and within tight deadlines whilst still maintaining a high attention to detail.
Well-developed oral and written communication skills.
A team player who is proactive and self-motivated.
Excellent customer service and problem-solving skills with high attention to detail.
Ability to learn new IT programs and quickly come up to speed.
We are looking to fill this role as soon as possible, so apply now to be considered! Please note, only shortlisted candidates will be contacted. Thank you for your interest in this role